I made several calls (many voicemails) and occasionally spoke to an actual person that said they would look into it, and get back to me. However, I spent much more than that, and to only be reimbursed for $100 felt dishonest on the part of Hollywood. But for only $100, which is $25 per week for the next 4 weeks. It took me several days and several calls (I left many voicemails), but finally someone answered the phone and agreed with me that I should have received the reimbursement, but that for some reason, I did not. After a while, I called about the promotion. I waited about a month for something to come in the mail with my reimbursed casino money. They said that we could spend up to $500 that day, and would be reimbursed that amount over a 4 week period. I thought it was too good to be true, so I asked about the rules behind the promotion.
There was a promotion that would reimburse what we spent up to $500. It was my elderly father’s birthday and we had a great day. A few months ago, I visited Hollywood casino and signed up for the rewards.
